24/7 sales & support coverage

Turn website visitors into customers with an AI sales & support concierge

Integrated with Shopify, WooCommerce, BigCommerce and Magento, WerkX AI helps customers discover products, get instant answers, and buy with confidence through intelligent voice and chat conversations.

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Built for leading e-commerce platforms

Shopify · WooCommerce · BigCommerce · Magento

Shopping 6:32 PM
SHOPPER CONVERSATION
Visitor

“I’m looking for a waterproof hiking jacket under $150.”

AI Concierge WERKX

“I found four waterproof shells under $150. The TrailLite 2 is in stock in your size and ships tomorrow. Want me to compare the top three?”

Products matched

Catalogue searched. Options ready to compare.

Every shopper. Taken care of.
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Built for leading e-commerce platforms

Shopify WooCommerce BigCommerce Magento

Every website visitor gets their own personal shopping assistant.

Give every visitor instant access to an AI-powered shopping assistant that understands their needs, recommends products, answers questions, guides them through your website, and helps them buy with confidence through chat or voice.

Whether they're browsing products, comparing options, asking about shipping, or ready to purchase, WerkX AI delivers personalized assistance 24/7.

Seamless integrations

Deploy WerkX AI directly into your existing e-commerce store.

Deploy without changing platforms, workflows, or customer experiences. WerkX AI connects directly with your store to provide real-time product discovery, customer support, AI-powered sales assistance, and actionable customer insights.

Shopify
WooCommerce
BigCommerce
Magento

No rebuilding.

No platform migration.

No additional headcount.

Just a smarter way for customers to shop.

Stop making customers search. Let them simply ask.

Traditional e-commerce websites force customers to hunt. Today’s customers expect instant answers.

Search through endless products

Catalogues built for browsing, not for the question a shopper actually has.

Navigate complicated menus

Categories, filters and collections stand between the visitor and the product.

Open multiple pages

Comparing options means more tabs, more back buttons, and a lost place.

Contact support for answers

Shipping, sizing and policy questions wait on a person who may not be free.

Leave when they can’t find it

If the answer isn’t immediate, the visit ends before the purchase starts.

Today’s customers expect instant answers

WerkX AI turns the website into a conversation.

Visitors simply ask what they need and receive immediate assistance — instead of searching, clicking, and leaving.

An intelligent sales and customer service experience. On your store.

WerkX AI transforms your website into a place where shoppers ask, get guided, and buy with confidence — through chat or voice, at any hour.

How WerkX AI works

Every visitor gets their own AI shopping assistant.

Customer asks

“I’m looking for a waterproof hiking jacket under $150.”

WerkX AI instantly

  • Understands the customer’s intent
  • Searches your product catalogue
  • Recommends matching products
  • Answers product-specific questions
  • Compares available options
  • Explains features and benefits
  • Assists with purchasing decisions
  • Adds products directly to cart
  • Guides customers to checkout

All through natural chat or voice conversations.

A guided shopping experience

Example conversation

Visitor

I’m looking for a black office chair with lumbar support under $300.

WerkX AI

I found three chairs that match your requirements. The ErgoFlex Pro is our most popular option and is currently discounted by 15%. Would you like me to compare the features of all three?

Visitor

Which one is best for long workdays?

WerkX AI

The ErgoFlex Pro offers adjustable lumbar support, a breathable mesh back, and a 10-year warranty. I’ve added it to your cart so you can review it while we continue chatting.

Outcome

  • Faster product discovery
  • Better shopping experience
  • Increased buyer confidence
  • Higher conversion rates
  • Reduced cart abandonment

One AI concierge across the entire customer journey.

Before the sale

Help shoppers find the right products faster.

  • Product recommendations
  • Guided product discovery
  • Product comparisons
  • Size and fit guidance
  • Availability enquiries
  • FAQs
  • Promotions and offers
  • Product education

During the sale

Increase conversions and cart value.

  • Personalized recommendations
  • Objection handling
  • Cart assistance
  • Checkout guidance
  • Cross-selling
  • Upselling
  • Product bundles

After the sale

Deliver exceptional customer support automatically.

  • Shipping enquiries
  • Returns and exchanges
  • Order tracking
  • Warranty information
  • Policy questions
  • Customer support requests

Voice + chat

The future of e-commerce is conversational.

A complete digital concierge handles voice and chat. Most website assistants only support text. WerkX AI lets customers interact naturally through both.

AI voice concierge

Customers can simply speak with the AI as if they were talking to a sales representative.

AI chat concierge

Engage through an intuitive conversational chat experience.

Unified experience

Switch seamlessly between voice and text without losing context.

Provide every customer with VIP-level service at scale.

Your store. Your business.

Connected to your store. Trained on your business.

WerkX AI understands your products, categories, collections, content, FAQs, and policies. The AI becomes an extension of your sales and customer service teams.

It can

  • Search thousands of products instantly
  • Recommend products based on customer needs
  • Answer detailed product questions
  • Explain shipping and delivery options
  • Provide returns information
  • Support customer enquiries
  • Assist with purchases
  • Guide visitors through your website

More than a chatbot. An AI commerce concierge.

Most chatbots answer questions. WerkX AI actively helps customers achieve outcomes.

Traditional chatbots

Reactive, generic, static.

  • Reactive responses
  • Limited knowledge
  • Static workflows
  • Generic experiences

WerkX AI commerce concierge

A sales assistant that can act.

  • Understands intent
  • Acts as a sales assistant
  • Acts as a customer service representative
  • Guides customers through the website
  • Recommends products
  • Helps customers buy
  • Captures business intelligence

The result is a more engaging shopping experience and a higher likelihood of conversion.

Turn conversations into revenue.

Every day visitors leave because they can’t find the right product, have unanswered questions, become overwhelmed by choices, or lose confidence in their purchase. WerkX AI removes that friction with instant assistance exactly when customers need it.

Higher conversion rates
Reduced cart abandonment
Lower customer support costs
Improved customer satisfaction
Increased average order value
24/7 customer engagement
More sales opportunities

Turn conversations into customer intelligence.

Learn what customers are really looking for. Every interaction reveals insights that traditional analytics tools miss. These insights help you improve your website, products, customer experience, and marketing performance.

Discover

  • What customers are searching for
  • Which products generate interest
  • Common customer objections
  • Frequently asked questions
  • Missing information on product pages
  • Product demand trends
  • Purchase barriers
  • Customer sentiment

Example insights

“28% of visitors asked about express shipping.”
“Customers repeatedly compare Product A with Product B before purchasing.”
“Visitors frequently request products that are difficult to find through website navigation.”

Why leading e-commerce brands choose WerkX AI.

AI-powered sales assistance

Every visitor receives personalized product recommendations.

Customer support automation

Resolve common enquiries instantly.

Voice & chat experiences

Meet customers on their terms.

Store platform integrations

Works with Shopify, WooCommerce, BigCommerce and Magento.

Actionable customer insights

Convert conversations into business intelligence.

24/7 availability

Never miss another sales opportunity.

Ideal for

Shopify stores WooCommerce stores BigCommerce stores Magento stores Fashion & apparel Home & living Beauty & cosmetics Consumer electronics Health & wellness Specialty retailers Multi-brand e-commerce businesses

If customers ask questions before they buy, WerkX AI can help them find answers and convert with confidence.

Your website already gets visitors.

The real question is:

Are those visitors finding what they need before they leave?

Transform your website into a conversational shopping experience that sells, supports and converts around the clock.

Give every visitor their own AI shopping assistant.
Turn conversations into customers. Turn customers into revenue.

Book your demo

See how WerkX AI Commerce Concierge can transform your online store into an AI-powered sales and customer experience engine.

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